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Terms & Conditions

1. Acceptance of the Terms

By creating an account and using the platform, you agree to be bound by these Terms & Conditions. If you do not accept these terms, please leave the site immediately.

2. Eligibility Requirements

To use our platform, you must meet the following requirements:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be excluded from participating in online gaming by any applicable law or regulation
  • Have a valid email address and phone number

We reserve the right to modify these eligibility requirements at any time.

3. Minimum Age Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our platform. We do not allow anyone under this age to create an account or play on our site.

4. Geographic Restrictions

We operate internationally, but certain jurisdictions are restricted due to local laws and regulations. If you attempt to access our site from a prohibited country, we may suspend or close your account.

5. Account Registration Rules

To register an account:

  • You must provide accurate information about yourself
  • Your email address and phone number will be verified upon registration
  • You agree to receive promotional materials via email

We reserve the right to verify new accounts at any time.

6. One-account-per-user Policies

Each user is limited to one account on our platform. If we detect multiple accounts from a single individual, we may suspend or close all affected accounts.

7. Identity Verification and KYC

To maintain anti-money laundering compliance, you must undergo identity verification procedures upon registration and any time we request further information. We reserve the right to refuse gaming services if adequate verification cannot be achieved.

8. Account Accuracy Obligations

You are responsible for ensuring your account information is accurate at all times. If there is a discrepancy between our records and yours, you may incur penalties or have transactions voided.

9. Account Security Responsibilities

To keep your account secure:

  • Use strong passwords
  • Do not share login credentials with others
  • Be cautious of phishing attempts

You are solely responsible for maintaining the security and integrity of your account.

10. Login Credentials and Password Protection

Keep your password confidential to avoid unauthorized access. We do not accept liability for losses incurred due to password breaches or shared login information.

11. Restricted Behaviour and Prohibited Activities

We prohibit the following:

  • Collusion or match-fixing
  • Multi-accounting (see above)
  • Abuse of bonuses and promotions
  • Using software that manipulates gameplay

Breaching these terms may result in penalties, account suspension, or closure.

12. Bonus and Promotion Rules

Our bonus offers are designed for recreational gaming only. You agree:

  • To use our welcome package responsibly and comply with applicable wagering requirements
  • Not to exploit promotions through bonuses-only bets (referred to as 'bonus-bashing')
  • To not create multiple accounts to access the same promotion

13. Wagering and Gameplay Conditions

When playing on our site, you agree to:

  • Meet minimum bet amounts for each game type
  • Comply with applicable rules and regulations per game variant
  • Not attempt to manipulate or exploit our system in any way

Our platform reserves the right to terminate gameplay at any time.

14. Bonus Abuse Prevention

We monitor bonus usage closely. Repeated instances of bonus abuse, such as consistently betting only bonuses (bonus-bashing), may lead to penalties on your account, including suspension or closure without notice.

15. Deposits and Withdrawals

For details regarding deposits and withdrawals please refer to our FAQ section VegaDream Casino.

16. Verification before Withdrawals

Withdrawal requests will be subject to identity verification procedures. In the absence of successful verification within a reasonable time, your account may incur penalties or have transactions voided.

17. Processing and Review Procedures

All deposits are processed promptly upon receipt; however we cannot guarantee processing times for withdrawals due to external factors affecting payment services. Disputes regarding payments will be reviewed on an individual basis by our customer support team.

18. Responsible Gambling Expectations

We encourage all users:

  • To gamble within their means
  • Not to chase losses and avoid reckless betting habits

For those concerned about responsible gaming, we provide links to external organizations for further assistance.

19. Self-Exclusion and Account Restrictions

Should you wish to self-exclude or temporarily restrict access, please refer to our 'Self Exclusion' policy VegaDream Casino. In accordance with regulatory guidelines we will respect your requests for account restrictions, which may be temporary or permanent in nature.

20. Game Fairness and RNG Systems

Our site utilises Random Number Generation (RNG) systems from reputable software providers to ensure fair play outcomes are generated randomly and independently of bias.

21. Technical Interruptions or Voided Gameplay

If a technical malfunction results in an interruption or voided gameplay, your account balance will be adjusted accordingly following review by our support team.

22. Suspension or Closure of Accounts

We reserve the right to suspend or close accounts due to breaches in these Terms & Conditions without prior notice.

23. Intellectual Property and Platform Ownership

Our platform's name, trademarks, logos, and associated intellectual property rights are owned exclusively by Vegadream Limited. No party is permitted to copy, distribute, reproduce, translate or modify any aspect of our branding and/or site content under penalty for breach in accordance with applicable laws.

24. Limitation of Liability

In no event shall Vegadream be liable for losses resulting from:

  • External technical issues affecting payment services
  • Third-party actions (phishing attempts) on user accounts
  • Misinformation regarding account balances or transactions

Vegadream operates responsibly within the jurisdictional framework applicable and maintains accountability under the terms outlined above.

25. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice, with revisions being made effective from a date that will be clearly stated in all subsequent updates.

26. Contact or Support Guidance

Questions, concerns, issues related to our platform should be submitted, providing thorough detail of your query. Our dedicated customer support team is available 24/7 for any urgent assistance and are well-equipped with knowledge about our system, site operation, FAQs VegaDream Casino.

27. Applicable Licensing or Regulatory Oversight

This agreement shall be governed by and construed in accordance with the laws of Malta as applicable to contracts made in that jurisdiction, under which law all disputes arising hereunder will be decided exclusively (unless otherwise agreed).